I try to answer my phone every time it rings. Sometimes I have to make it short or have the client text me an address instead of writing it down, stuff like that. Like George said, sometimes if you dont answer the phone the client will call the next guy. I get a lot of customers that call me and say that they have tried to call 5-6 other people but, I was the first one to pickup. I try to make it a priority.
"Its better to get a call at a bad time than to not receive any calls" -mrsamsonite
Anyways, some other ones are: Clients calling at 6-7 in the morning before you have even woken up, when you are in the shower, or when you are eating dinner.
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