i got SCREWWED

Today was one of those daysi could definately have lived without after doing the runs i got a call aboutfrom a lady wanting metal removed

her i saw your ad on angies list i am looking to have my fence (chainlink ) and shed (old tin) removed
no problem
maam is it already disassembled

her no

me No Problem maam (thanks burly for this) while removal is free demolition is not.

how much will it be

me $60 an hour for a crew of 2

no problem

we set up appt and are there at 11:45

at 1:37 i get this call

Jay lady says she is not paying

i talk to her on the phone she says she"s not paying it i will make enough off the metal

maam i can personally assure you there isn"t enoguh there we are insured and bonded and are legit it will not cover costs

click

so i drive to the property

BAD IDEA i tryed calmy to talk to her show proof of insurance and all i got was your making enough your making enough



i tried calling the cops for theft of service

I SHOULD NOT HAVE DONE THAT 1 i went from a 5 to a 3 star rating on al

2 police said it"s civil have fun

and 3 my guys never got a signed work order


ARRRRGGGGGHHHHHHHHHH

$23 in metal = alot of aggrivation

curious how you woulkd have handled it

i would have taken it right back off my trailr and leave it there.I personally don't care for angies list. I have a profile on there but no one ever pays attention to it.she is pissed because she thought she could say "ill pay" and then didn't.this is why most jobs I get a cc up front. as long as you got proof of services rendered then you can charge then

George this was a compendium of **** ups my guys should have been more professional and had a work order signed i don"t uses cc's cash or check only

2 once it was demolished they should have gotten paid not loaded

3 once loaded That"s when they knocked the door so in others words there is no proof of the job

Well done guys i refuse to eat this one whole

Live and learn is the best you will get from this one unfortunately.

I'm 70 and still cant get over the fact that almost no one's word means anything any more when, not long ago your word meant every thing.

Originally Posted by Libertytow

George this was a compendium of **** ups my guys should have been more professional and had a work order signed i don"t uses cc's cash or check only

2 once it was demolished they should have gotten paid not loaded

3 once loaded That"s when they knocked the door so in others words there is no proof of the job

Well done guys i refuse to eat this one whole

I can understand that your guys should have done things better, but if I was them, I would have taken her for her word.

Like brojer said, you need to do something. The hell with the AngiesList score...that site is a bunch of crap anyways. You let her get away with it, she will tell everyone she knows!

Regardless if you are insured or not, you quoted a price, and she verbally agreed.

Next time, simply tell the guys to dump it back into her yard.

If you dump it back in her yard, then she will call the cops on you for trashing her property. I wouldn't do that.

Originally Posted by brandon

If you dump it back in her yard, then she will call the cops on you for trashing her property. I wouldn't do that.

It would basically just get into the bs game of "he said, she said"

Originally Posted by GeorgeB

I can understand that your guys should have done things better, but if I was them, I would have taken her for her word.

Like brojer said, you need to do something. The hell with the AngiesList score...that site is a bunch of crap anyways. You let her get away with it, she will tell everyone she knows!

Regardless if you are insured or not, you quoted a price, and she verbally agreed.

Next time, simply tell the guys to dump it back into her yard.

Verbal agreements mean nothing. Unless you both agree you had a verbal agreement in court. They will just go to court and say "they agreed to take down the fence for the price of the scrap metal"

the 2 problems i have are there is no work order signed legally i have 0 juristiction or evidence she agreed to work or a price. My guys DROPPED that ball it"s not like it was the first day the paper work is in EVERY TRUCK. i am hoping i am dodging a bullet here. live and learn but her # is now saved in my phone as "DO NOT ANSWER". it"s frustrating as hell though to pay 2 guys for 2 hours use $15 in fuel and know i am upside down.

i look at it this way though no work order she can never say i damaged her property during the removal "no work order no proof i did it. we have receipts woprkorders and estimate sheeets for exactly that reason.

I still hate the way it ended though.

Originally Posted by olddude

I'm 70 and still cant get over the fact that almost no one's word means anything any more when, not long ago your word meant every thing.

I kind of miss the "good ole days" for that reason. I can remember one time I had my eye on this nice car at a used car lot.
I called my bank and talked to the asst. manager and told him the price of the car and he says "stop over in an hour and pick up the check".
Now they don't even know your name or care. Everything kind of revolved around a handshake. It was as good as your word.
Sniff,,,

i miss the old days of your word meaning something too the problem is if i don"t have that i don"t have anything.


That notwithstanding think about the corporate driven world we live in now people make careers over screwwwing companies out of millions

Hey, Liberty, something you said I don't understand. WHY exactly is it you don't take credit cards?
Let me tell you the upsides:

1.) you can get a credit card reader FREE from square.com that plugs into your smart phone
2.) unlike regular merchant accounts, you don't have to pass a credit check to use the service
3.) while there IS a device that plugs in to swipe cards, you can take a card over the phone
4.) people are WAY freer with what they spend on a credit card than they are with cash. It is almost as if price is irrelevant when paying by credit

Just some thoughts.

Ran into this before on removing an old dog run. Flat fee $150. Plus the metal she would handle the other trash if I bagged it.
Got done. Lady looked at me and said what fence are you talking about.
Pulled out my cell phone showed her the 2 before pictures and said you know this one.
Her next response was hold on while get you some money.