Patriot76 - Places with multiple people doing different services for you have a hierarchy. It's not just the manager that runs everything. A server is master of their table section, and directs everyone else. If something goes wrong, it's their problem first. This is the person taking your order and checking on you. The other people actually get tipped by the server for their work...just like you tipping at the end of the meal. There is accountability in many forms, and if everyone is doing their job correctly, this kind of place will give you the best service possible.



I appreciate the insight. My problem is the one that takes the order is the one that brings the bill and I never see them in between. The one that brings the food is not seen again. The only one you see on a regular basis is the bus boy filling water glasses.