Random drive by quoting! (It's on topic tho!)
All I got is my balls and my word, and I don't break them for no body! - Tony Montana(Al Pacino), from Scarface the movie.
Word/rep..pretty much the same. Break either an it's like trying to catch water in a Styrofoam cup with holes in the base, to repair it or restore faith in those you lost it with.
I've said it before I have lots of customer service an selling experience in my background. One thing I always stood by(Still do, but I no longer do retail) is I wouldn't bull**** when it came to my opinion on a product. My customers always loved me for it, cause I didn't sugarcoat or blow some up their asses. They knew if they asked I'd give them what I thought, an not the company line which usually included several helpings of bull****. lol. Kind of like on here, but they could see my smiling face when I was being a smart ass.
So yea...your rep an how you treat your customers is a very big thing. More people need to realize this. Another important thing is..the customer IS NOT ALWAYS RIGHT! Far from it. Sometimes you just have to say goodbye to a customer if they become to *****y, high maintenance, etc. I don't know what your health is worth, but mine is worth a helluva lot more then the stress I'd have if I put up with every PITA client/Customer.
One of the things I have over my competition is my rep. People know if I say I'll do something I do it, if I say something, I stand by it, etc etc. People know with me they get good service, an no bull****. An that my friends will pay of off for you more then you can ever imagine. People's faith in your work an you is something you never want to lose..cause as I said above with the cup an water..it can be a real ***** to earn it back.
I'm polite an courteous to all I do business with, even the jerks. I have a limit tho, an won't hesitate to blacklist someone if they become a PITA. Treat me like a servant an I'll gladly pack my stuff up an move on. Life is to short to put up with such things. If you can't treat me in a respectable manner, you can find someone else to haul your stuff, etc. Money is nice, but being happy with my life an not stressed out all the time is even more important to me.
That's part of the problem with the world today. It's all Me, me me me me. I was brought up to treat people with respect no matter what they do for a living, color they are, sex, etc. People want to treat you like crap an expect you to kiss their ass while doing it. This scrapper don't play that.
Sorry for the rant..haha! But yea..keep that rep up, it pays off in spades.
Sirscrapalot - I'm a man of my convictions, Call me wrong, call me right You may not like where I'm goin' But you sure know where I stand Hate me if you want to Love me if you can - Toby Keith, "Love me if you can".
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