Work on developing some commercial customers. Most that I have delt with successfully respond to me as you would expect any service business. (This advice is not aimed at you, I don't know you but as a general statement to anyone needing more business) Show up neat and clean. Respect the owner/manager's time. Here's my basic intro: My name is____, My business name is ____, I recycle metal and sepcialize in electronics(if appropriate for the business), The reason I am here today________(example:I am here to see if you can use a regular recycler,
ewaste recycler(whatever seems best)
If you are shy or not accustomed to talking with people in business make a little note of what you want to say and practice it in front of a mirror. You must be looking at the mirror while you practice. Believe me this will make you a comfortable pro in no time. I used to be in corparete sales and this technique made all the difference.
The earlier part where I outlined your introduction was referred to as the "four rights of the customer". I was shocked to watch salesmen attempt to make a sale without even telling the customer their name or that of the company they represent.
Next is service, I try to operate "under promise and over deliver". Respond when your customer calls and show up when you are scheduled to be there,
With regular customers you don't have to waste time or gas and for me much larger loads. Lastly if you are not paying for scrap you are very likely missing out on large regular amounts of scrap.
On pricing read alot of the threads here and carefully consider the amount you will pay. I can tell you it is difficult to cut the price you are paying someone just because you are not being paid as much.
Sorry for the long winded post and sorry if I have overstepped onto your thread. 73 Mike
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