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Nice Repeat Customer

| A Day in the Life of a Scrapper
  1. #1
    clckewastemanagement started this thread.
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    Nice Repeat Customer

    Guy called this morning i helped out last year to clear out a storage unit asap full of ewaste none of which was organized. Anyway similar situation today these are a few of the highlights...more pics to come tomorrow!

    Attached Images Attached Images  

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  3. #2
    NewbyScrapper's Avatar
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    Foaming at the mouth and it isn't cos I have rabies Nice haul!

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  5. #3
    DevinThaScrapper's Avatar
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    Nice! Storage units are the best things to jump on. I talked to a guy at the scrapyard who does storage auctions and gave him my card, apparently he doesn't have the time to take in metal so he said he'd call me when I got my truck. It's always good to get in with people like that, make sure u treat him good!

  6. #4
    travistemple202020's Avatar
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    that's hot

  7. #5
    clckewastemanagement started this thread.
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    I always do. I like new customers but I love repeats! When they call I am usually there or if not me an employee is there same day. I never make repeats wait and I keep a database of all customer info like wife name kids names etc and look over it on my way to meet them. This way i can talk to them like Im just another good friend. Doing this really seperated me from competition and honestly a huge chunck ( not going into specific numbers ) is repeat or referal so I keep that database up to date and revise info after each meet. Easy money maker!

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    BRASSCATCHER's Avatar
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    Quote Originally Posted by clckewastemanagement View Post
    I always do. I like new customers but I love repeats! When they call I am usually there or if not me an employee is there same day. I never make repeats wait and I keep a database of all customer info like wife name kids names etc and look over it on my way to meet them. This way i can talk to them like Im just another good friend. Doing this really seperated me from competition and honestly a huge chunck ( not going into specific numbers ) is repeat or referal so I keep that database up to date and revise info after each meet. Easy money maker!
    I see YOU have been reading the old threads and applying them to your business, good work!!! Hopefully all the question askers that have been here lately take note of your success.

    Btw---that is some nice e-porn you posted. Love the alpha chips!!!!
    I won't be wronged. I won't be insulted. I won't be laid a-hand on. I don't do these things to other people, and I require the same from them.” John Wayne-- The Shootist

    NEWBS READ THIS THREAD ABOUT REFINING!!!!
    http://www.scrapmetalforum.com/off-t...ning-read.html

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  11. #7
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    Quote Originally Posted by BRASSCATCHER View Post
    I see YOU have been reading the old threads and applying them to your business, good work!!! Hopefully all the question askers that have been here lately take note of your success.

    Btw---that is some nice e-porn you posted. Love the alpha chips!!!!
    Amazing what you discover with just a little research. Great score op.!

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  13. #8
    DakotaRog's Avatar
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    So are those big chips highly prized because they bring good coin because of the gold content in them or are people actually re-installing them into rebuilt systems? Or both??

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  15. #9
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    Quote Originally Posted by DakotaRog View Post
    So are those big chips highly prized because they bring good coin because of the gold content in them or are people actually re-installing them into rebuilt systems? Or both??
    Seek and you shall find your answers in old threads. Hint--alpha cpus

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  17. #10
    DakotaRog's Avatar
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    Thanks for the hint B.C.! I'll look it up later today after I skin out 5 coons, move a good amount of snow from my triple driveway, and list 15+ ebay auctions (found some cool older Tamiya German 1/35th armor models at Goodwill that have never been put together--should double my money easy). I don't have any old computers laying around just now so nothing pressing.

  18. #11
    clckewastemanagement started this thread.
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    Called again!

    Same customer called again and i picked up load today. No pics till tomorrow but it filled the 18' trailer full. He also gave me a lead for Monday. Customer service, professional uniform, and being on time has yielded more profit for me than any advertising.

    Its sad that our industry has a perceived negative conotation by the general public. However, the silver lining is that when you exceed the low expectation, your customers not only call back, but give you word of mouth reference ( my opinion the best advertising there is)

    I am still new only been at it for about 3 yrs now, but I have learned the most important things are to do what you say, be on time, and look good while you do it. ( All lessons from the Airborne Infantry ).

    I realize I am rambling on but I want to thank the forum. Where I am today versus 3 yrs ago is all because of you guys.

    I have not been part of this forum that long, but my biggest profits started when I began educating myself here.

    Ok sappy crap over time to unload and get my guys to work.

    Thank you to everyone!

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