A lot of the time (at least in my case) it is purely innocent. I've gotten calls from regulars and they will say "OMG bring a bigger truck! You can't fit all this in your trailer!!!" Get there and it's just a huge mess, but with a little planning and strategic placement it all fits on the trailer. I don't even pay any attention when they say bring a bigger truck anymore. Stack it high and strap it down is my motto.
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