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Hey, everyone.
Have people here used eBay's Valet service? Any comments? I was giving it some thought, as I wondered if sending it to them instead of a buyer sort of insulates me from some claims. I mostly ship "as-is" stuff because the few times I have sent working items, somehow they always end up not working once they reach their destination.
Thanks!
I've see and read their promotion of the ebay valet but won't be using it. The products I sell are all used and most are low cost so cant support more costs added on.
Nearly every thing I sell is used and comes with a 30 day warranty. I do get returns but its a small percentage and most of my items are not worth the cost of me shipping them back to me even if they are still good.
I have to admit I am curious as to what you've sold as working and arrived not working and the percentages. You are under no obligation to share such details with me and the entire forum. Frankly I don't share much of what I do and certainly not in a public forum. 73, Mike
"Profit begins when you buy NOT when you sell." {quote passed down to me from a wise man}
Now go beat the copper out of something, Miked
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I didn't mean to walk away from my own topic.
I don't usually hold back, as is probably obvious from my other posts. If anything, I overshare.
I'd say I have had a high rate of things suddenly not working on arrival but, to be fair, there were only a few of things I didn't list "as-is." With one of them, I was told they wanted a return because it arrived and didn't work. I asked them if the box looked damaged and they said, "Oh yeah" and sent me a pic of a hole the size of a hockey puck in the box, punching clear into the contents. Hard to believe they didn't see that when they received it. I sell lots of little, weird devices but I can't functionally test any of it for one reason or another. Some of it powers on, at least, and I'm feeling like I'm losing out on the upsell because I am mitigating my risk with the "as-is," concerned that if it gets jostled too hard in shipping I will get stuck with a loss, which seems to be a pattern. I wasn't sure if the Valet program would help smooth that over for me. But that's always the trade-off in playing close to the chest, that you lose out on the big wins.
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