First Possible Return from Ebay - Page 2

the individual messaged me back. it was an error on their part. they forgot to latch the sides onto the stick.

Originally Posted by telecomguy

If you see many returns, you might want to burn a bootable memory test disk (downloads are at the bottom of Memtest86+ - Advanced Memory Diagnostic Tool). It's a very thorough test of your memory. It might save you some headaches in the future.

what does it do exactly?

Originally Posted by GeorgeB

they forgot to latch the sides onto the stick.

never ceases to amaze

Originally Posted by sean7278

The problem is the seller basically has NO rights on eBay. I have been selling there for years and have had a similar policy to what you described. You get your money when I get the item back and I'm not paying shipping to return it. BUT if the buyer logs a complaint with eBay they will just take the money out of your PayPal account and refund it to the buyer. Sucks but even though eBay is a hassle to work they are a sometimes necessary evil. I hope it all works out for you. If you sell a lot on eBay take a look at EasyAuctionsTracker.com The Ultimate eBay Spreadsheet for Sellers & Trading Assistants! It's a great tool and can be used for things other than eBay. A bit pricey but defiantly worth a look. I have been using it for years and it saves a lot of time

Win or Loose if they ever do that, especially when I have proof from the buyer agreeing to terms, and terms that would be written in the ad of the listing, then they will be sued for taking out unauthorized funds from my account.

Originally Posted by NewbyScrapper

George, 1st off, the OS, generally, could care less if the Ram came from XP. The capabilities of the motherboard are far more important.

As we don't know the precise info on the ram you sold this person, OR the precise info as to motherboard make or PC maker's name and model number that the buyer put the Ram into, makes it virtually impossible to give a definitive answer.

Compatiblity could be a major issue at the buyer's end. I've seen mobos that uneducated users have tried VERY hard to insert PC100/133 sticks into a DDR slot and vice versa, then wonder why it doesn't go "snap" or the retaining clips break :confused: Not saying your buyer tried this tho, lol.

If you plan to persue the issue with the buyer, get more details from them with regard to mobo and or PC maker's info and ask them to define "doesn't work". i.e. Did they use just your stick of ram by itself or was it added to an available empty slot? The size of ram (MB). EEC or non-EEC, they have and the MB that you sent them?

Too many variables/possibilites here.

Cheers, Ed

Might have missed my post last night. It was resolved. The buyer forgot to latch the stick into place and then I guess when he put it back together, the stick of ram came undone.

dont feel bad about returns, i average about 2 per week

Originally Posted by ilyaz

I did not know that you can block specific eBay users from bidding. Good to know. I am curious: what does a potential buyer see when they try to bid and get rejected because they are on seller's black list? Can they retaliate in any way for being blocked like this?

it says you cannot bid and to contact the seller, yes they can retaliate (by using alternate accounts they can still buy your items and leave bad feedback for you) that is why i black list anyone as soon as i see one red flag

Originally Posted by Phantoms001

I'm pretty much on board with jghilino. When I sell on ebay it's just easier to refund the money and move on. They can file a dispute with ebay, paypal, their credit card, they will get the money back anyways. Feedback does matter. When I buy it does influence my decision. I'd rather lose a few dollars and keep my feedback good so I will make more sales down the road.

That being said, I sell things I have very little money in. While some of this stuff goes for 100+, if there was a problem along the way, I have very little if any money in the items. I'm very selective in what I sell on ebay. I think you should have these losses "built into" the items you sell.

How much did you really pay for the RAM you sold? It takes a long time to build a good reputation and only a few seconds to damage it. While this time it was resolved, if you continue to sell on ebay it will happen over and over.

Very well said.

Originally Posted by Phantoms001

George's first post says it all...



How much do you think you are going to sell if you start getting feedback saying you are selling bad RAM and hassle people with returns? You eat the 2.00 you lost with the RAM and shipping then sell 100.00 more.

I dont get where you are getting $2 from, unless your referring to the fees that you pay.

It's no hassle in my eyes. Just because it is ebay, is no different, then if I owned a local computer shop in my town. If I sell you some ram, and you come back in, or call me and say
"hey this doesn't work"...find, give me back my merchandise and I will give you, your money back. Simple.

If everyone who sold on ebay operated like that (just keep it and I will give you, your money back), all the buyers would get product for FREE, as they just have to say "it doesn't work"

Originally Posted by NewbyScrapper

" Might have missed my post last night. It was resolved"

Yep, sorry, I was busy writing my epistle, lol. Don't you just love people who make boo-boos then claim item is bad.

Glad they admitted their faux pas.

its all good.

what gets me is when I go do a junk removal job and the people try and give me more than what was contracted for....that's always fun.

If it makes you feel any better, I just hit for a $200 return tonight. Bench tested item that I've sold tons of times before. Worked when shipped, seller is claiming DOA, already opened a case on me, etc. Not the end of the world because eBay makes me 1500-3000 a month on this and a couple other items, but still hurts when it happens.

Originally Posted by BumpRacerX

If it makes you feel any better, I just hit for a $200 return tonight. Bench tested item that I've sold tons of times before. Worked when shipped, seller is claiming DOA, already opened a case on me, etc. Not the end of the world because eBay makes me 1500-3000 a month on this and a couple other items, but still hurts when it happens.

hopefully you told them to ship it back to you. guy probably trying to pull a fast one on you.

what did you sell him?