ebay escrap buyers

so i am checking thru my messages today an i see this one i am like wow did i make a mistake, then i checked and i see that he paid for the item yesterday

where is my cpu?
i paid for it long time ago dude


so i reply:
does less than 24 hrs count as a long time ago?


his response:
do you treat all your customers this way?

my reply:
only the ones like you


so ill probably be getting some red feedback from this one, but it happens, not all people are decent human beings, just a heads up, there is a block buyer (black list) feature that was made because of people like this, use it



this guy is thinking he should have his item in his hands in less than 24hrs from when he paid for it, i am thinking whatever feedback he leaves i can get it pulled due to unreasonable demands

not on the forum, id like to keep my good standing here

A blocked buyers list would be awesome. That way all ebay sellers could just block them.

A big problem I'm having is with slow paying or non paying bidders....Very frustrating as the inventory piles up......LOL

you will like the revised offers feature then, now the item has to be paid for for the offer to go thru, accepted offers that are unpaid do not affect the sale of the item

The guy is obviously an @ss but you as the seller don't need to be one back.

You could have simply told him that the auction says that his item will be shipped in x days after receiving payment.

His second response was more than justified. This is the reason eBay 99% of the time sides with the seller.

Be the better part of humanity, no need to be a jerk.

Originally Posted by jghilino

i am thinking whatever feedback he leaves i can get it pulled due to unreasonable demands

Not with that back and forth with the buyer you wont.

you cant fix stupid not even with duct tape

feedback is a volume game, run enough volume and bad feedback dosnt matter, 1:100 is the same as 100:10000

I don't know a lot about scrap, but I know a lot about business and especially customer service. So that I do not offend anyone if you want to know how to really handle this and come out well let me know.
But I will say this...If you have a business you cannot afford to have an irate customer. You never know who they know or how it will effect you.

Originally Posted by jghilino

you cant fix stupid not even with duct tape

What? What does this have to do with anything?

Originally Posted by jghilino

feedback is a volume game, run enough volume and bad feedback dosnt matter, 1:100 is the same as 100:10000

Feed back score is a numbers game. Feedback is not. 100:10000 is much worse than 1:100. You have 99 more pissed off customers.

Originally Posted by mikeinreco

A big problem I'm having is with slow paying or non paying bidders....Very frustrating as the inventory piles up......LOL

That's why I don't do near as many auctions anymore...Prefer the Buy it Now that requires Immediate Payment.