Let me start out by saying this, I am attempting to review a company that does not (to the best of my knowledge) advertise on this forum and as such should be fair game. If I am wrong in posting this please let me know.
So as anyone who has built an e-waste business up knows, the phone rings at least 3-5 times a day with people cold calling in an attempt to buy this or that. Normally, I never think twice about politely dismissing them. One day a lady from Planet Green called and said that they were a real player in the ink cartridge game. We had a conversation in which she told me they had a 86% acceptance rate of ink cartridges which caught my attention. I went through the overly complicated process of setting up an account, and I decided to send them a trial amount of cartridges. I only sent ink jet cartridges from printers that I KNEW FOR SURE were functioning properly and were functional when I sent them. Cartridges that were still in the factory packaging but were out of date by a few months were sent as were cartridges from my personal and business computers. We get 10-20 printers a week here but it took several months to get enough controlled cartridges to send in.
The company lets you print your own label and requests that you send in 20 cartridges at a time. I sent in 40 cartridges to further off-set their shipping costs. Each cartridge I sent in was carefully individually wrapped in a sandwich bag to ensure no damage in shipping and sent packed with bubble wrap. The below pictorial represent my results with this company…
This is what I sent in meticulously documented…
A closer look...
Shipping took 10 days to get there and processing took 10 business days
This is what came back...
I have laid it all out right here...
Total that they paid: $13.70---Total that I sent in: $42.80---Total difference: $29.10
Cartridges they rejected: 16---Cartridges that they admit rejecting: 10---Unaccounted cartridges: 6
Average value of a cartridge that they rejected: $ 1.82
Average Value of a cartridge they accepted: $0.57
Total value of 40 cartridges @ Green Planet: $13.70
Total value of 40 cartridges @ Staples: $80.00
Amount lost by using Green Planet versus using Staples: 66.30
Here is the kicker, Green planet is one of those companies that does not send send a check unless your total equal 25.00 That means I'd have to send them another load and lose another large sum of money just to get paid. Verdict: I would NEVER, EVER use this company again. They can keep the 13.70, I'll take that as a loss. If anyone has PERSONAL experience with a REPUTABLE company, I'm now in the market again.
Little known fact, all 6 of the HP-61s were completely missing from my order and not even shown as rejected. As of today (9-13-2014) those happen to be the best selling ink cartridge at both Staples and Amazon, how coincidental huh? I also KNOW for a fact these were good because I bought them from Staples myself and pulled them out of my PERSONAL computer at home myself.
Staples rewards may not be cash but anyone can easily spend 20.00 at staples in the course of running their business, especially with the custom printing stuff now available in store.
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