Mick 
I'm shipping a Large Flat Rate box of HDDs to PartTimeScrapper. Got them ready yesterday, USPS Flat Rate was best as 32 discs weigh 41 pounds and fit neatly in the box. Created label and paid postage by PayPal online. Hit "PRINT" and got "UNKNOWN ERROR" message -- three times. Everything else prints out, including notices from USPS and PayPal regarding the transaction. Took the package and printouts to local post office today. Nothing he can do, so he calls his supervisor. Postmaster says he thinks the problem is my printer since the notices printed out. I say I think the problem isn't my printer for that reason - everything else printed out. USPS website is down, so I go home and wait for him to call when it's back up. He calls, but still nothing he can do. The online postage needs to print out but now there is no way to get it to print. Without that, there's nothing to stick on the package to show the postage has been paid. Everyone - the local Postmaster and his Supervisor - agree that postage has been paid online but without the printout... I purchase postage at the post office to get the box on its way to PartTimeScrapper, which is $1.50 more than it was online. Come back home and call USPS CUSTOMER SERVICE about a refund of the online postage and get told I'll have to file a claim with PayPal.
Can you imagine a business being run like that? And people wonder why I hated being a USPS Letter Carrier. You get the same ignorant attitude as an employee.
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