Ewasted 
Ewasted,
Please take my criticism as CONSTRUCTIVE criticism... I'm just giving you my honest opinion here...
First of all, the "Cash for XXXXX" name makes me immediately associate your site with "Cash for Gold", the biggest player in the direct gold scrap buying industry. Not sure if you're familiar with them, but they're known for being deceptive and for sending people checks that are usually 5% to 20% of spot price. As a matter of fact, their own e-scrap buying website is "Cash for Electronic Scrap USA".
Second of all, your website is equally as evasive as the "scam" gold buyers when it comes to giving someone an idea of what kind of payday they can expect. The FAQ question relating to payouts basically says "It depends".
Third, the "contact us" option isn't in the main menu - but hidden at the bottom of the page, and it doesn't contain a phone number, address, or even an email address.
All together I wouldn't ever trust anything of value to a website like this.
It seems to me as though you've gone to great lengths to make yourself seem like "the big guys", when IMHO you should try to distance yourself from them. Why dehumanize the process? Put your picture on the website! Show you or one of your employees actually handing some material! Make your company easily approachable to answer questions, and for God's sake let people have some semblance of a clue as to what they can expect to gain financially!
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