I think people (non-scrappers) have an exaggerated idea of the value of an appliance when they call and expect me to pick them up for free. In Detroit, which is a widespread metropolitan area, I get calls from all over five counties. Since I run a crew, and I am paying them hourly, I often send them on appliance runs when the appliances in question are going to be in the same general vicinity as other runs they are doing. However, people are often startled that I charge, thinking the appliances are worth more money, and I have to educate each customer about the costs of doing business. If it ends up not being worthwhile for the two of us to do business, I am kind enough to let them know that if they put it to the curb SOMEONE will pick it up. However, I do not tell them that until AFTER I have determined if there is any way for me to make money. (Filthy capitalistic pig that I am!)
In Sarasota, where I am still figuring out the market, nobody travels more than five miles from their home for anything, and since I am usually out by myself I will gladly pick up appliances. But the don't call me from Tampa to go get them.
Is it different in different areas?
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