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ebay non payment

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  1. #1
    GeorgeB started this thread.
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    ebay non payment

    I am trying to decide on what action to take against one of my ebay buyers for non payment.



    last Friday I had a laptop sell for almost $70 with $15 in s&h.

    sent the guy an invoice...few days pass by and no payment...send another...another day or 2 and send another....all total I have sent about 4 invoices.....so yesterday I message the buyer to see if he was going to pay. he said he pays all invoicez Friday morning so the first thought I had was (and you can't say nothing for almost a week?)

    so here it is at 7:15pm and still no payment after I issued another invoice this morning.

    I go on this guys feedback and see comments that were left for fast payment etc.

    I know ebay can release the sale so I can relist it but I don't feel like waiting another week to sell.

    any suggestions what I should do.
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  2. #2
    ryanw's Avatar
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    The easiest way is to just file a dispute with ebay over the item, and have to wait. I have my account set to automatically file a non payment dispute after 4 days to get the ball rolling early. Even though it doesn't happen that often, it's just something you have to deal with on ebay unfortunately.

  3. #3
    AuburnEwaste's Avatar
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    I have had several unpaid item situations on Ebay. If they start making up weird crap like "I pay invoices on Friday mornings", you are never going to get paid. If it has been 4 days, file an unpaid item dispute. If you choose to cancel the sale instead, the buyer can refuse it. If this happens, you do not get your listing or final value fees back. Ebay is such a pain.

  4. #4
    GeorgeB started this thread.
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    I think i will message him and let him know that if it is not paid by tomorrow morning, then i will file the unpaid item dispute. i hate to be an a hole, but business is business.

  5. #5
    JohnC4X4's Avatar
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    I would not send any more messages

    I send an invoice when the item sells
    4 days from auction end I open unpaid item dispute
    eBay will send the "Buyer" a reminder to pay
    4 days later >> Now at day 8 >> I close the dispute
    eBay will refund your final value fees
    Neither party will be able to leave Feed back
    Add that ID to your Blocked Bidder List
    "Buyer" will get a Non Payment strike
    Smart Sellers have their blocks in place to prevent "Buyers" with 2 or more strikes from even placing a bid

    Once the dispute is closed it is safe to sell the item again
    Either on eBay or somewhere else
    If you sell the item again before the dispute is closed >> You could end up with 2 paying Buyers and only 1 item leading to a Neg Feed Back

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  7. #6
    JohnC4X4's Avatar
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    Quote Originally Posted by GeorgeB View Post

    I go on this guys feedback and see comments that were left for fast payment etc.
    You do know ALL eBay Buyer ID's have 100% POSITIVE Feed Back
    Since that is the ONLY type of Feed Back eBay allows Sellers to leave Buyers

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  9. #7
    GeorgeB started this thread.
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    Quote Originally Posted by JohnC4X4 View Post
    I would not send any more messages

    I send an invoice when the item sells
    4 days from auction end I open unpaid item dispute
    eBay will send the "Buyer" a reminder to pay
    4 days later >> Now at day 8 >> I close the dispute
    eBay will refund your final value fees
    Neither party will be able to leave Feed back
    Add that ID to your Blocked Bidder List
    "Buyer" will get a Non Payment strike
    Smart Sellers have their blocks in place to prevent "Buyers" with 2 or more strikes from even placing a bid

    Once the dispute is closed it is safe to sell the item again
    Either on eBay or somewhere else
    If you sell the item again before the dispute is closed >> You could end up with 2 paying Buyers and only 1 item leading to a Neg Feed Back
    Such a shame that it comes to this.

  10. #8
    Ecycle Atlanta's Avatar
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    either just go through with the transaction and leave negative feedback "slow pay, no communication" or just file a dispute, wait the time and sell it to a buyer that pays on time. Dont deal with poor business-people that dont have their house in order.

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  12. #9
    GeorgeB started this thread.
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    I opened up the unpaid item claim. We shall see how it goes.

  13. #10
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    Quote Originally Posted by shendog View Post
    either just go through with the transaction and leave negative feedback "slow pay, no communication"
    eBay ONLY allows Sellers to leave Positive Feed Back
    So ALL Buyer ID's have 100 % Positive Feed Back
    even if they are No Pay's

  14. #11
    GeorgeB started this thread.
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    Quote Originally Posted by JohnC4X4 View Post
    eBay ONLY allows Sellers to leave Positive Feed Back
    So ALL Buyer ID's have 100 % Positive Feed Back
    even if they are No Pay's
    I dont believe that is true, because when I go to leave feedback I have the option of positive or negative, and some other option.

  15. #12
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    Quote Originally Posted by GeorgeB View Post
    I dont believe that is true, because when I go to leave feedback I have the option of positive or negative, and some other option.
    As a Buyer you have those 3 options
    Positive, Negative or Neutral

    As a Seller your choice is Positive
    And if you leave a Negative Comment with the Green Positive Donut
    eBay will remove the comment on the Buyers request
    and gives the Seller a policy violation

  16. #13
    JohnC4X4's Avatar
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    Quote Originally Posted by GeorgeB View Post
    I dont believe that is true,
    Online Customer Support

    While sellers can leave a positive Feedback rating and a comment for buyers, they can’t leave negative or neutral Feedback.

  17. #14
    gustavus is offline Metal Recycling Entrepreneur
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    Whenever I get a slow paying bidder that looks like it maybe a non payer, under the advanced search feature you can get the contact information on any auction you have a transaction going with.

    When I get the bidders info, pick up the telephone and call em, I've never had a non paying bidder.

    Telephone calls are part of doing business, give em a call George.

    Last edited by gustavus; 12-28-2012 at 08:10 PM.

  18. #15
    JohnC4X4's Avatar
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    Link in post 13 did not go to the question I had asked
    so in the search box copy & paste >> How do I leave Feedback for a buyer?

  19. #16
    GeorgeB started this thread.
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    Quote Originally Posted by JohnC4X4 View Post
    As a Buyer you have those 3 options
    Positive, Negative or Neutral

    As a Seller your choice is Positive
    And if you leave a Negative Comment with the Green Positive Donut
    eBay will remove the comment on the Buyers request
    and gives the Seller a policy violation
    Well, perhaps your account is different than mine, because when I have left feedback for all my buyers, then I get those 3 options each time.

    Plus, whether you are a buyer or seller you should be allowed to leave feed back regardless of what kind it is. Now if someone leaves negative feedback, then ebay should contact both parties to see if something can be done to turn the negative into a feedback. But doing what you said, that to me would be a big mistake on ebay's part. if they dont allow negative feedback on buyers, and you have a buyer who has a few issues, then the potential people he is trying to buy from, should be alerted to this.

  20. #17
    JohnC4X4's Avatar
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    Quote Originally Posted by GeorgeB View Post
    Well, perhaps your account is different than mine, because when I have left feedback for all my buyers, then I get those 3 options each time.
    Sorry
    But the all Buyer ID"s are perfect has been in place for over 2 years

    How do I leave Feedback?

    Buyers can leave a positive, neutral, or negative rating, plus detailed seller ratings.
    Sellers can leave a short comment and positive ratings only for their buyers.
    Find out more about how Feedback works.

  21. #18
    brandon's Avatar
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    Quote Originally Posted by JohnC4X4 View Post
    Sorry
    But the all Buyer ID"s are perfect has been in place for over 2 years

    How do I leave Feedback?

    Buyers can leave a positive, neutral, or negative rating, plus detailed seller ratings.
    Sellers can leave a short comment and positive ratings only for their buyers.
    Find out more about how Feedback works.
    Which just goes to prove that Ebay does not care about the people making them money only the people spending the money.
    Sellers have no protection anymore, I have had friends send their product to a buyer then have the funds pulled becouse the buyer didnt like what they recieved. Now they are out the money and their product.
    My fortune cookie said:
    You discover treasures where others see nothing unusual.

  22. #19
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    Quote Originally Posted by shendog View Post
    either just go through with the transaction and leave negative feedback "slow pay, no communication" or just file a dispute, wait the time and sell it to a buyer that pays on time. Dont deal with poor business-people that dont have their house in order.
    Seems to be a lot of this going around, sadly enough. On and OFF ebay.
    Out of clutter, find simplicity. --Albert Einstein

  23. #20
    JohnC4X4's Avatar
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    Quote Originally Posted by brandon View Post
    Sellers have no protection anymore, I have had friends send their product to a buyer then have the funds pulled becouse the buyer didnt like what they recieved. Now they are out the money and their product.
    Buyers have 45 days from payment date to open a claim
    What you are describing is a SNAD claim
    Significantly Not As Described
    Buyer has to ship the item back to the Seller on the BUYERS dime
    No need for the Seller to make the refund until the DC (Delivery Confirmation) shows a package has been delivered to the Sellers zip code >> Good for TOTAL Price items to $249.99
    For TOTAL Price items of $250.00 and greater, shipper needed to use Signature Confirmation to prove delivery

    Once the SC/DC shows the package is back with the Seller
    Buyer will get a FULL refund
    Item price + what they paid for the ORIGINAL shipping & handling

    So at that point the Seller has the item back
    The Buyer has their money back
    and both of them are out of pocket shipping cost one direction

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