shipping insurance

**Flinthills** · 01-09-2013, 08:49 PM

Have you ever tried to collect on a USPS insured parcel that was damaged? Darn near impossible to do. I tried to collect on a collectible 1qt fruit jar I had shipped. I used a 5 ply cardboard box. It was large enough so that there was 4 inches of space on all sides of the jar. I filled this space with foam rubber. It got crushed. USPS said it wasn't packed good enough!

**GeorgeB** · 01-09-2013, 08:55 PM

Originally Posted by Flinthills

Have you ever tried to collect on a USPS insured parcel that was damaged? Darn near impossible to do. I tried to collect on a collectible 1qt fruit jar I had shipped. I used a 5 ply cardboard box. It was large enough so that there was 4 inches of space on all sides of the jar. I filled this space with foam rubber. It got crushed. USPS said it wasn't packed good enough!

That is why you take pictures before packing it, and after packing it (before sealing the lid), so you have proof of what you did. Nothing better than physical evidence, or photographic evidence.

**Flinthills** · 01-09-2013, 09:15 PM

Originally Posted by GeorgeB

That is why you take pictures before packing it, and after packing it (before sealing the lid), so you have proof of what you did. Nothing better than physical evidence, or photographic evidence.

In a previous life I was a shipping manager for 8 yrs. For the past 13 yrs I've been an insurance claims adjuster. So I'm with you on the evidence but how do you prove that your photos of the interior packing are of the SAME box that was damaged? It's impossible. The only way to prove anything would be to take a photo of the box while being held open by your local postmaster and hope he doesn't get amnesia. Fact is, all they had to do was look at it to see how it was packed. They didn't care. My point is this, USPS insurance is worthless, in my opinion.

**GeorgeB** · 01-10-2013, 04:22 AM

Originally Posted by Flinthills

In a previous life I was a shipping manager for 8 yrs. For the past 13 yrs I've been an insurance claims adjuster. So I'm with you on the evidence but how do you prove that your photos of the interior packing are of the SAME box that was damaged? It's impossible. The only way to prove anything would be to take a photo of the box while being held open by your local postmaster and hope he doesn't get amnesia. Fact is, all they had to do was look at it to see how it was packed. They didn't care. My point is this, USPS insurance is worthless, in my opinion.

Well if I am mailing just one box to you and I have pictures of it in prestine condition, as well as its contents, and it shows up damaged, and the contents broken, how many other boxes would there be?

**jghilino** · 01-09-2013, 08:57 PM

Originally Posted by Flinthills

Have you ever tried to collect on a USPS insured parcel that was damaged? Darn near impossible to do. I tried to collect on a collectible 1qt fruit jar I had shipped. I used a 5 ply cardboard box. It was large enough so that there was 4 inches of space on all sides of the jar. I filled this space with foam rubber. It got crushed. USPS said it wasn't packed good enough!

never had to file a claim with them. I only insure less than 10% of what i sell, and ive never had anything ive insured with usps have an issue. So i cant say how there insurance is. The only company ive filed claims with is ups and that was until they stopped honoring them, now im using fedex, not had anything come up yet so dont know about them either.