I haven't had this happen yet, but I am curious as to what you guys do.

I know a lot of the big name companies will charge clients a cancellation fee if they do not cancel the job order within 24 hours.



I think I would only ever charge if they were to cancel after I have shown up, and even then it would be a small amount to at least cover the fuel spent.

Just want to see what others on here that do more of what I do (junk removal) do in these situations.