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shoot, this week i had an echeck that took 4 days to clear,,,then it cleared in paypal but would not clear in ebay...so there was an hour gone on the phone.....then last night i listed another concrete saw for parts and it sold within a few seconds.....ok the buyer pm,d and said hey this said free shipping and when i try to pay it is charging me close to 30 dollars.....i say well im very sorry sir but it did not have free shipping,,,,ya ya ya ya ya back and forth as nice as i could...then i was so happy he threatened me with bad feedback if i didnt give him free shipping.....this guy had over 8000 feedback and also sells saw parts.....
i reported him today and they said they will take care of it....i got the customer service agents name and the call number,,i didnt feel comfortable with what the csr told me to do but i done it anyhow......he said i had to send the customer a cancellation notice...he gave me his word if the customer declines it that since i have the messages with feedback threats in them....that any feedback or defects will be removed......
oh yeah somehow they are saying i didnot upload tracking in time on one of my sales and i clearly did....its a glitch of somesort......he transfered me to a different department but after already being on the phone for an hour i didnt feel like waiting on another csr....so tomorrow or the next day ill have to call back
it seems like when it rains it pours.....i cant gripe to much ive made close to a grand on ebay in the last week,,,with my account and my shared account...
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I must be leading a charmed life on ebay. My feedback is approaching 500 so I've probably done 700+ transactions in 11 years (where does that place me small potatoes for some guys? maybe a lot in other operations? I don't know. But I've probably have had 2-3% or less hassle of where people don't pay me or I've had to refund something or something got broke or stole in the mail. Then again, most of my sales are $5-50 in size. I've never had ebay change the auctions to something like "free shipping" or have paypal refund money to people on their own. I'm not saying this sort of crap doesn't happen but its never happened to me. I wasn't going to use ebay's GSS (or whatever the acronym is) but when I tried it (this one they did sign me up for on their own or I didn't know what I was clicking on at point) and it has worked ok (so far) although there are a good number of horror stories about Pitney-Bowles (the company that contracts with ebay to do this out of the Cinni-N. Ky International Airport) on youtube. The buyer does pay more than they would if you all were doing it private parties but there's no customs forms to fill out for me. Pitney-Bowles uses FedEx (at least they did with a big Star Wars toy I sold to China). So far so good.
My biggest beef with ebay/paypal (heard ebay is going to spin off paypal next year as an independent company) is their percentage of fees of my sales. I think they take a higher proportional cut on smaller amounts than larger sales. Like someone said on this forum, I need to figure out how to work the system smarter not harder...
