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    mrsamsonite started this thread.
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    Customer edicate / common customer courtesy

    I feel that there should be proper edicate or courtesy for us scrappers and also for the customers. There is a common courtesy that clients should follow but, many dont.

    For example:

    - the other day I got a fridge that was duct taped shut with food still in it. If you are going to give a fridge away I feel the customer should at least take the stuff out of it. It doesnt have to be super clean or anything but, rotten milk, eggs, etc covered in mold is a little uncalled for in my opinion.

    -When customers call you to provide a service and dont acknowledge your presence when you are there. They just put it out in the driveway and say come and get it. Sometimes I have a question about what I am picking up or want to give them a business card, etc. and they wont pick up the phone even though they are home. I find this to be rude. I understand if it is a curb alert on CL but, if they are calling you it is different.



    These are just a couple of examples. Most of my client are really cool and appreciative but, some do things like the above.

    What are your thought? Is there any other common courtesy that you expect from your clients that you dont get?

    thanks


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