A happy customer is a forever customer!

Originally Posted by GeorgeB

Today, my wife and I were out doing some summer clothes shopping for our daughters. As we were leaving one store, I got a call from a number that I did not recognize. It happened to be one of my new computer consulting clients I spoke about a few months back.

She informed me that by the end of the week she will have over a dozen computers for me, as well as some other stuff.

Told me that some would need a COD, which I reminded her that we provide them free of charge as a courtesy for all clients. Whether an individual, or corporation of any size.

These kinds of calls mean a lot to me, because it just renews my faith in knowing that I am providing a service to individuals and customers with a level of professionalism and fair pricing (no I am not charging her) that they keep using me and my company.

As most know, VIP Recycling is a small mom and pop company, and in my area, I have my more than fair share of competition, but each time a repeat or new client from a referral calls or goes on the site, it just gives me an awesome feeling to know that I am doing something wrong. Especially when I do very little advertising.



It is all in how you treat your customers.

lol smh....get some sleep buddy!