Originally Posted by
kevath
you didn't answer any emails, its the last time I deal with you.
That is quite surprising that we have not answered any emails. Admittedly, we aren't perfect. That certainly is no excuse for not answering any emails.
Did you try chatting in? Did you attempt to send a message here on the forum to me?
I have no idea where to begin to search for an email from you so I can even answer it.
Our response rate is over 98% on emails... that's quite overwhelming and **** good mark! It also means room for improvement...
Within that 98% we are counting the emails we respond to but clients don't receive... they are caught in a spam filter or even their ISP REJECTS the email... this is beyond our control. I have had to learn some work around such as leaving certain characters out of subject lines because it increases the probably of the email not making it... for example " ; " I have found, for whatever reason will prevent the email from making it to you. Much to my dismay, we get no notification that the email didn't make it.
Hopefully you have some understanding of our dilemma. In a world of so much information, we can't always get the information we need to get to improve our processes. Sometimes it takes a friendly "bump" in the chat or even private message on here.
Should you decide not to work with us, I can respect your decision. If the above message has resonated the slightest bit and you have a change of heart, even better.
Cheers!
Addendum: I just took notice you are a fellow forum buyer. It actually makes me even more surprised at how critically un-insightful your message on here was. I can't speak for everyone one this forum but we certainly are a tight knit community with a core focus on helping one another. If that is part of your core focus here, the sky is the limit of your individual success, not just on this forum but in the world around you. Since writing generally doesn't contain any "tone" as it is often subjective, I will use some adjectives to describe my mood as I wrote this forum response "inspired, calm, happy".
Ewasted 
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