I have to agree with you about owner operated yards. Here in Southern Cal. I have more than ten yards within a twenty mile radius of my operations. I use one large corporate yard for my steel, I know nobody there by name and they know me by (NEXT). The other two yards I work with are owner operated. A night and day difference from the large corporate yard, here I met the owners in my first couple of visits. Customer service has a priority at the owner operated yards!
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