Most of the folks who have been scrapping here a while already know this, but the new folks to this business might want to think about this. Many of us (if not most) pick up scrap for free. I have gotten many calls off of my craiglist posts, and I make sure to do two things. Engage in conversation so the person will not think I am just there to get something off of them and get out of there. Some folks are a bit apprehensive about someone they do not know coming over to their property, and it helps set them at ease. Also, when I leave, I always say this: "I appreciate you calling me, but I would like to ask one thing of you. If you don't mind, please keep my number, and if you have anything else you that comes up you need to get rid of please feel free to call me. Or if any neighbor or friend you happen to hear has something they need to get out of their way, please feel free to give them my number". When I first say this, it almost sounds like I am going to ask them for something tangible, even though I posted I would pick up for free. After they hear that I would just like for them to keep my number, they quite often think "that is not an unreasonable request, I will do it". I have had quite a few "repeat" call due to this. One person I had made two pickup from called me late last week to see if I could pick up a refrigerator. Another called yesterday and asked if I could pick up a dryer and two window AC units. And another called this morning and said she needed a water heater picked up. I try to leave them with the feeling that they came out good, that they got rid of something they wanted out of their way, and all it cost them was time for a phone call. And one thing I always do after I pick up the item (no matter how many times I have seen them), is tell them "thank you for calling me, I appreciate it". Sometimes I will offer to help them with something if it will only take a minute or two (quick heavy lifting, etc). Always leave them feeling good.
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