selling on eBay: do you ask for feedback?

[ilyaz]

When you sell something on ebay, and do not get feedback from a buyer after awhile, do you contact them and ask for it? Do you only leave feedback for a buyer after they left you feedback?

[JohnM]

Yes, and yes

[gustavus]

Never, if the buyer wishes to remain anonymous I respect that.

[JohnC4X4]

NEVER ask for Feed Back

You may not like what they leave

NEG >> How's this for your Feed back << Or something similar

There are no prizes for who has the most Feed Back
There are no discounts for who has the most Feed Back

[DiamondN]

I usually leave pos feedback about the same time that I ship the item(s). I have never asked for feedback, as I feel that is up to the other person, if they want to, or not. That's kinda like when a waiter or waitress asks for a tip, before you are ready to leave one (or not).

[JohnM]

There is no need to be rudely straight-forward about it. Just say you want to make sure everything was received to their satisfaction - you don't actually need to mention feedback. They will generally be glad to know you care, and are not likely to post any smart@$$ negative comments knowing you will be leaving feedback for them as well. I guess I mis-understood the question, to a degree.

It's a matter of tying up loose ends, not asking for something.

[xyz1945]

I leave feedback for every transaction. Sometimes it takes me a while to get to it. I never ask anyone for feedback

[ilyaz]

NEVER ask for Feed Back

You may not like what they leave

NEG >> How's this for your Feed back << Or something similar

There are no prizes for who has the most Feed Back
There are no discounts for who has the most Feed Back

feedback is reputation. When I bid on something, I certainly look at seller's feedback. Not a deciding factor, but important nevertheless.

Also, if someone leaves negative feedback, isn't there a way dispute it with ebay? Of course, it means time spent doing that, but I am not sure buyers can just randomly leave bad feedback without any consequences, don't they have to be ready to substantiate it somehow?

[JohnC4X4]

They will generally be glad to know you care, and are not likely to post any smart@$$ negative comments knowing you will be leaving feedback for them as well.

No matter what smart@$$ negative comments the Buyer leaves
Sellers are ONLY allowed to leave Positive Feed Back

[JohnC4X4]

feedback is reputation. When I bid on something, I certainly look at seller's feedback. Not a deciding factor, but important nevertheless.

I shop by TOTAL Price
I make the purchase from the Seller that has my item for the lowest TOTAL Price
I pay with PayPal so if there should be a problem, I will get a FULL refund
Item price + what I paid for the shipping & handling

Also, if someone leaves negative feedback, isn't there a way dispute it with ebay? Of course, it means time spent doing that, but I am not sure buyers can just randomly leave bad feedback without any consequences, don't they have to be ready to substantiate it somehow?

eBay will RARELY remove Negative Feed Back left for a Seller short of a court order
OR if the Buyer mentions a dispute in the Feed Back

Otherwise they (eBay) says it is the Buyers opinion and they can say what they want

There are no consequences for the Buyer that left it and they don't they have to be ready to substantiate it somehow

[JohnM]

No matter what smart@$$ negative comments the Buyer leaves
Sellers are ONLY allowed to leave Positive Feed Back

Well that would certainly change things. I never noticed this, as I only use ebay for personal sales/purchases (company's ebay department handles all online sales for us). I still think a simple check-in is courteous, but I can see where lack of recourse would make anyone hesitant. Thanks for the info!

[KzScrapper]

My listings state that I will gladly leave positive feedback for them once I know they are satisfied by reading the feedback they left for me. I don't ask for feedback.

[JohnC4X4]

Since I can only leave Positive anyway
I just leave Feed Back when I ship the item

GREAT Person to deal with!!Fantastic eBayer Immediate payment Highly recommend!

I have left 4,680 Feedback
I have received 3,501 Feedback as a Seller and only 603 as a Buyer on this ID
Total of 4,104 received against 4,680 left

I started a new ID for buying in 2009 when I found out not good idea to buy and sell on same ID

[JohnC4X4]

Toolhaus has my list of negs

4,279 Feedback received
Of those >> 5 Negative and 6 Neutral

Negative/Neutral Feedback received by johnc4x4

My favorite is the most recent
Sold a >> Mercedes Benz w124 300e 300te 400e Right Passenger power Heated Mirror 90 - 95
Feed Back >> wasp nest embedded in mirror housing. kinda schocked when i opened it

Understand I bring the part into the house and take photos
Then it sits in the computer room until I ship it
Trust me when I tell you there were no live wasps in that mirror

[ilyaz]

There is no need to be rudely straight-forward about it. Just say you want to make sure everything was received to their satisfaction - you don't actually need to mention feedback. They will generally be glad to know you care, and are not likely to post any smart@$$ negative comments knowing you will be leaving feedback for them as well. I guess I mis-understood the question, to a degree.

It's a matter of tying up loose ends, not asking for something.

What I have done in the past is send them a message a week or so after the shipment is marked delivered and say something like "Thank you for bidding. I hope the item is as described. Let me know if there are any problems. If all is well, I would appreciate if you could leave me feedback". So very polite.

But I actually like the idea of KZBell to put a statement about leaving feedback in the auction description. This way it does sound like the buyer leaving feedback indicates the full completion of the transaction, which I would mark with my own feedback.

[GeorgeB]

I wait for them to leave me feedback

[BurlyGuys]

No matter what smart@$$ negative comments the Buyer leaves
Sellers are ONLY allowed to leave Positive Feed Back

Evilbay went to hell when they cancelled the ability to tell what your experience of a buyer REALLY was.

[Mechanic688]

This is how I list mine; used to follow up later on by asking if their shipment came out ok, that I could not tell by not having feedback. Now I'm just to busy to really care. Got my first neutral the other day when I ran out of stock on an item a guy bought. I emailed them and refunded their money and they still left a neutral for me,,Merry effen xmas.

All of our Items are sold As-Is unless stated otherwise. There is no implied warranty. If an Item is not as described, please let us know and we will be glad to work something out. I try for fast shipping and good quality while handling your order. Feedback will be given as soon as it is received.
You will receive the Items Pictured.

[jghilino]

Do not ask for feedback. Always leave feedback for buyers in a timely fashion. There is a block list, use it. If someone starts asking you common sense kind of questions you should block them, because its obvious they dont know anything about what it is they need or are buying.

[oldtoothlessbassmaster]

back in the 1900's on ebay the only thing i asked for as a seller was that the check didnt bounce or the money order wasnt bogus

hell, i had buyers send me cash and with some deals i shipped before payment even was in hand.

feedback : cant eat it, cant spend it, and most buyers dont read it before they bid or buy it now anyway

i purchased 2 items in the last 24 hours. both sellers already hit the feedback button before the spit on the stamp was dry.
when the items show up as advertised my return feedback takes just a few seconds.

i totally hate the fact a seller cant drop a neg on a deadbeat buyer but its ebays ballpark so........

ask for feedback........never